We currently send products locally throughout Australia and Internationally via Australia Post. Delivery times for local deliveries is next day, provided orders are sent in an Express Post Satchel or within 3 days if items are sent by Parcel Post (Australia Post). Express post satchels can be used for orders up to 3 kilograms and provided the order will be suitable to be safely sent in a satchel, otherwise we will send your order in a suitable sized box or postal tube via Parcel Post. We can track your order with Australia Post by the receipt number that we recieve when we check in your parcel through an Australian Post store, and we can track online or over the phone.
Please note that we do not automatically register or insure goods incase they are lost for any reason which is rare. This is to keep delivery costs to a minimum for our customers. However you are welcome to write to us or select these options through our delivery/shipping section on our online shopping cart if you wish.
We also use DHL Express Worldwide which is a door-door courier service - mainly for our International orders. It usually takes 2-3 days to ship an order after receipt of payment to most capital cities in the world, so these include anywhere in the United Kingdom (including Ireland) and anywhere in United States, Canada, New Zealand and Europe in general. When we book your order through DHL Express Worldwide, provided you have given us your contact email address, you will recieve automatic tracking notifications directly to your email address. Please include your contact phone number which we will write on your parcel so that the courier can contact you for any reason, and it helps in ensuring that your parcel does not get lost.
We are using Airmail via Australia Post alot more frequently now with our online store.
We also hope to include other International door-door Couriers services soon.
Please note that we also use other local and international courier services such as Couriers Please and Hunter Express. And we also have several shipping agents to organise other larger palletised international orders.
We hope to tell you more information about respective delivery times and details regarding each delivery option which will be coming soon.
We accept cash, credit cards, electronic funds transfer, bank deposits, Paypal and cheque (cheque only available for customers with accounts)
We now have an online shopping cart which accepts Paypal payments for our selected orders over the internet.
We are also hoping to offer alternative credit card payment options online aswell.
We now accept credit card payments over the phone and internet.
Types of credit cards we accept are: VISA, MASTERCARD and AMEX etc.
Unfortunately we do not accept debit cards.
Not all our products are available through our online shopping cart, so if not available please write to us at: firstname.lastname@example.org