Terms & Conditions

In general the terms and conditions are that we will send off products as soon as possible.

We try to keep alot of products in stock but not all products are kept in stock. If we do not have products in stock and an order has been place, a product will be manufactured and sent off as soon as possible - usually 1-3 days time

If you require a product urgently and it is time critical, please write to us directly at speedex@speedex.com.au or phone us on +61 (03) 9459 3460 to explain your situation and we will do our best to get it to you asap.

We accept credit card and debit card in person, but we only accept credit cards over the phone. We have recently phased out accepting cheques and banks are also phasing cheques out from around 2020.

Once an order has been placed and sent off we usually send off tracking information to a customers email address.

Custom orders such as custom Louvres or specialty tools usually take about one week to manufacture.